Application of Behavioral Design and Service Design Techniques to Organizational Transformation

Creativity

Summary

This research tries to apply the method which integrates service design with behavioral design techniques to develop both human resource development and customer cocreation programs for embedding the culture and skills of design thinking into the entire organization.

Project Member

Note: "◎" indicates the research project leader.

◎TAKEYAMA,Masanao Faculty of Economics Professor Service design, Economic geography