Application of Behavioral Design and Service Design Techniques to Organizational Transformation
Creativity
Summary
This research tries to apply the method which integrates service design with behavioral design techniques to develop both human resource development and customer cocreation programs for embedding the culture and skills of design thinking into the entire organization.
Project Member
About Project Members, ResearchersNote: "◎" indicates the research project leader.
Name | Affiliation | Position | Field of Specialization / Research Interests |
---|---|---|---|
◎TAKEYAMA,Masanao | Faculty of Economics | Professor | Service design, Economic geography |
TSUKUI,Kahoru | Keio University Global Research Institute (KGRI) | Temporary Staff Member | Service design |